Privacy Policy
This policy explains what DV8 Network (“DV8”, “we”, “us”) collects, why we use it, when service providers process it, and the controls available to you.
1. Information we process
- Account information: display name, email address, account identifiers, password security data and account status.
- Profile information: profile photos, date of birth if supplied, biography, interests, relationship preferences, role, mindset and other information you choose to publish.
- Age-check results: verification status, provider identifier, age threshold, assurance level, country or region, verification and expiry dates. AgeVerif separately handles information needed to conduct its check under its own privacy terms.
- Location: coordinates supplied by your device, or an approximate area you select manually, plus derived city or approximate distance. Other members are shown proximity rather than your exact coordinates.
- Communications and content: messages, images, reactions, connection activity, call-routing information, reports and content you choose to disclose when reporting an encrypted conversation.
- Technical and security information: device identifiers, browser and operating-system details, IP-derived security data, push identifiers, cookies, session records, login attempts and diagnostic logs.
- Support and safety records: support tickets, reports, blocks, moderation decisions and related evidence.
- Membership records: membership tier, status and expiry information where applicable.
2. Why we use information
We process information to create and secure accounts; provide profiles, discovery, messaging, calls and notifications; verify adult eligibility; show approximate proximity; moderate public content; investigate reports; prevent fraud and abuse; provide support; maintain the service; comply with law; and communicate important service information.
Depending on where you live, our legal bases may include performing our contract with you, legitimate interests in operating a safe service, compliance with legal obligations and your consent for optional features such as device location or notifications.
3. Who processes information
We use service providers only where needed to operate DV8. These currently include:
- AgeVerif for independent age verification.
- Google Cloud Vision to help screen profile and chat images for prohibited material before they are published or sent. DV8 moderators also review profile photos before publication.
- OneSignal to deliver notifications when enabled.
- OpenStreetMap Nominatim to find an approximate area when you search by city, town or postcode instead of sharing device location.
- Metered and network relay providers to route voice or video connection traffic.
- Hosting, database and email providers to run the service and deliver account communications.
We may also disclose information where required by law, to protect a person from serious harm, to investigate unlawful activity, or as part of a business reorganisation subject to appropriate safeguards. We do not sell personal information.
4. Public information and messages
Your display name, public photos, profile fields, status and approximate proximity may be visible to other eligible members. Do not publish information you want to keep private.
DV8 supports encrypted conversations. Images are safety-screened before they enter a conversation, and a participant can choose to unlock and submit a limited conversation snapshot when making a safety report. Legacy messages or content in shared areas may not have the same encryption characteristics.
5. Cookies and device storage
DV8 uses secure cookies and local device storage for authentication, age-verification state, security, preferences, encryption support and reliable app operation. These are not used to sell cross-service advertising profiles.
6. Retention and deletion
We keep account data while your account is active and retain limited records where reasonably necessary for security, fraud prevention, legal compliance, dispute handling and enforcement. Message-purge settings may shorten the availability of eligible messages.
When you permanently delete your account, DV8 removes the account, profile photos, messages, connections and associated service records from active systems, except limited information we must retain or need to protect users, establish legal claims or comply with law. Backup copies may persist temporarily until their normal rotation completes.
7. Your choices and rights
You can edit profile information, control notifications, use location-privacy controls, block members, submit reports and permanently delete your account. Depending on local law, you may also request access, correction, deletion, restriction, objection or portability, and complain to your data-protection regulator.
8. Security and international processing
We use access controls, secure transport, password hashing, server-side sessions, restricted credentials and other safeguards appropriate to the service. No system can guarantee absolute security. Service providers may process information in other countries using contractual and legal safeguards where required.
9. Contact and changes
For privacy questions, use the in-app support service or contact support@dv8.network. Material changes will be dated and, where appropriate, communicated in the app.